FAQs

 

- How long does Shipping take?

Please allow 1-10 business days for your order to be fulfilled and expedite with FedEx Priority Service. (24-72h)

For bulk orders, takes from 1-2 weeks to 5-7 weeks, depending always on the quantity ordered. 

 

- How often do you restock?

We usually restock some pieces / sizes each Friday at 22:00h CET. Stay tuned to our instagram page in order to be updated about what & when we restock.

Please take into account each and every piece is handcrafted to detail, which means the process behind them takes around 1 to 2 weeks.

 

- Is there any minimum to purchase?

No. There is no minimum quantity (MOQ) to purchase any of our pieces.

 

- How do your pieces fit?

Mostly true to size with a slightly oversized look inspired by vintage pieces, loose cut and boxy fit. Please make sure to check size chart inside every product's page located above the add to cart button.

 

- Which materials do you use? Are they Sustainable?

All our fabrics and dyeing process are developed locally under the the world's leading eco-label certification for textile products.

We do mostly offer 100% Organic cotton products, from T-Shirts to Hoodies, Crewnecks and Sweatpants, where you can choose between Fleece Ringspun Cotton or French Terry Blended Cotton, both very comfortable, thick, and developed in our local studios.

 

- Can I customize my own color or pattern?

Yes. Specially for bulk orders and wholesale accounts, we do offer both color and pattern customization for FREE.

Please note Minimum Quantity for custom cut and sew pattern is 75 - 100 pieces depending on the order.*

Please, feel free to e-mail us with your inquires on:

bulk@velourgarments.com